Customer Survey

 

Dear Valued Customer,

Your satisfaction with your TLC Rents experience is important to us. In order to provide you with the best possible service and equipment, we would appreciate feedback on your recent rental experience.

 

1. How would you rate your overall experience?
Extremely satisfied Satisfied Dissatisfied

2. Would you recommend TLC Rents, Inc to a relative or friend?
Yes No

3. Please rate the sales staff on the following:
a. treated you with courtesy and respect
Excellent Good Fair Poor
b. knowledgeable about rental items
Excellent Good Fair Poor
c. ability to listen and understand your needs
Excellent Good Fair Poor
d. responded in a timely manner to all requests
Excellent Good Fair Poor

4. Please rate the delivery personnel on the following:
a. appearance
Excellent Good Fair Poor
b. quality of work
Excellent Good Fair Poor
c. professionalism
Excellent Good Fair Poor
d. cooperativeness
Excellent Good Fair Poor

5. Please rate the quality of rental equipment:
Excellent Good Fair Poor

6. Did we leave anything behind?

 

 
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